Any outstanding/outpatient investigations can be reviewed in a Virtual Clinic (without the need for you to attend physically) and any further action, if needed, will be communicated to your GP as necessary. The nurse was very friendly and instantly put her at ease whilst performing an ECG, she then went straight to X-ray and was called through within moments, again, kind, caring and thoroughly dignified experience. There were areas of poor practice where the trust needs to make improvements. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. DudleyGroupNHS Russells hall hospital "Keeping our NHS staff and patients safe should be the first thought of every company working for the NHS.". Staff cared for patients with compassion however, patient dignity was sometimes compromised. This caused me to get upset and concerned and seeing this a nurse came over to me,calmed me down and reassured that I was going to be fine and it could be fixed.All staff were friendly and helpful and honestly couldn't fault any of them 3 December 2014. The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of the lowest rates of hospital transmission of Covid-19. They told us that this had led to a poor culture and working environment where some staff told us thatthey felt fearful and disempowered. I visited this hospital for my mental health which I naturally was very fearful of, but I really shouldn't have been. Community & mental health inspection reports for Russells Hall Hospital can be found at The Dudley Group NHS Foundation Trust. The project was made possible thanks to a $25 million donation from Ben and Luanne Russell. The improvements required by the trust were within the grasp of the trust and its leaders. In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. AEC is open from 8am 10pm (last booking at 7pm), and GPs or other healthcare professionals can refer you directly to the unit. People told us that they were happy with the care that they had received at the hospital. Mitie said the letter had focussed on its risk assessments, which did not cover clinical areas, and these had been updated as required, by 23 April. Located in the main lobby of Russell Medical. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. ", Inspection Report published 28 March 2013 for Russells Hall Hospital - PDF - (opens in new window), Published Thankfully she was allowed home, but she is safe in the knowledge that should she need emergency care again in the future, she will be in the best of hands.Fantastic hospital, thank you. WebOfficial information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Departments and services - They really invested time in me and understanding me. NX West Midlands operates a bus from Dudley Cemetery to Russells Hall Hospital every 10 minutes. Some staff raised concerns regarding incidences of poor leadership style from some of the executive team. AEC was well run and escalated patients that they couldnt manage. this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. Family donates $25M for senior facility expansion at Russell The Acute Medical Unit at Russells Hall Hospital, in Dudley, will treat seriously unwell patients and help to reduce winter pressures on health services. Patient Experience Team. There were no clear criteria for patients that could be put into the fit to sit areas of the department. Let's make care better together. I visited out of hours yesterday after phoning 111 and being advised to. the service is performing exceptionally well. Staff provided emotional support to patients to minimise their distress. There was a disconnect between leaders impression of key areas such as sepsis management in the department and what was happening in practice. Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch. All rights reserved. We are dedicated to foster the fullest sense of what it means to be a [], Alexander City The Gateway to Lake Martin Tucked into the southernmost foothills of the Appalachians and surrounded by lakes, parklands and a National Forest, Alexander City is the kind of town that fills residents [], Who We Are: Established in 1988, Russell Medical Foundation is the philanthropic resource for Russell Medical. ADVERTISEMENT: Services or products are not endorsed by the Trust. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. We spoke with 44 people who were using the service or their relatives. We were brought in by ambulance and seen by a doctor within around 10 minutes. 4 July 2012, Termination of Pregnancies Review Report published 8 June 2012 for Russells Hall Hospital - PDF - (opens in new window), Published Let us know if this is OK. Well use a cookie to save your choice. The Russell Legacy Project will be located on the hospital campus in Alexander City. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. We are carrying out a review of quality at Russells Hall Hospital. First amu then onto ward A2. The diagnostics service was not up to date with the most recent ionising radiation regulations. Overall, this trust was found to require improvement, although we rated it good in terms of having caring staff, and effective services. Whilst in AEC, you can expect to have nurse triage, doctor clerking and consultant review along with necessary investigations. Mitie broke Covid-19 safety laws at Russells Hall Hospital The Action Heart Centre is now situated in South Block in Russells Hall Hospital. This was particularly evident in the category of adult majors. Outpatient services are also provided at the Corbett and Guest hospitals. A contravention notice was issued by the Health and Safety Executive (HSE), calling on Mitie to make improvements at Russells Hall Hospital in Dudley. We were confident that these could be achieved quickly.Key findings related to the following: Published Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. Creating a new NHS England: NHS Digital and NHS England have now merged. The hospital states this is the largest donation in Russell Medicals history. Russell County Hospital There are no community services for inpatients or children and young people. The Russell Legacy Project allows us to grow services centered on the largest sector who are in need of healthcare services, those citizens 65 years and olde.. The Acute Medicine Department has a number of middle grades, including deanery trainees and staff grade doctors. 17 October 2018. Address We are centrally located at 3316 Highway 280 West in Alexander City, Alabama. 15 March 2011, In Core services provided at Russells Hall include urgent care, medical care, surgery, children and young people, maternity, outpatients, diagnostics, end of life and critical care. This review has been completed in response to the trust confirming that they were now compliant with this standard. Wed also like to use analytics cookies. The announced inspection took place between 26 and 27 March 2014, and unannounced inspection visits took place in the two weeks following this visit. Russells Hall Hospital the service isn't performing as well as it should and we have told the service how it must improve. It is pleasing to read such lovely comments regarding the care your Grandmother received from our staff in A&E and AEC along with the team who carried out her X-ray. A fantastic level of care was provided for my daughter while here. There was no clear accountability of which team was responsible for the patient once they had been referred to a medical speciality. Front the bottom of our hearts to all of the staff in all those departmentsTHANK YOU!! Bed & Breakfast []. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a review titled Amazing staff can't thank them all enough! there are some services which we cant rate, while some might be under appeal from the provider. the service is performing well and meeting our expectations. Your information helps us decide when, where and what to inspect. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. My family and I would think to thank every single staff member in Children's ED, resus and ward C2 for looking after my 1 year old son. People told us that staff had told them what was happening, so they were fully aware of what investigations or treatments they were waiting for and what their treatment would be. Thank you again! We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. WebRussells Hall Hospital, St. James's Russells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. We found that systems were in place to monitor the service quality by the executive team, and at ward and department level respectively. The medical and nursing cover across all areas was not sufficient to meet the needs of the patients. Our rating of well led was requires improvement overall. The regional union officer said she was "shocked" when she visited the offices, claiming she saw furniture left in corridors, no social distancing, no signing in mechanism or hand sanitiser available. Since the last review, we have continued to monitor the trust and progress against their action plan. They knew how to support patients experiencing mental ill health and those who lacked the capacity to make decisions about their care. A stroke or minor stroke is treated as a medical emergency and what should happen is for an ambulance to be called to bring the patient directly to our Accident and Emergency Department. UK Affiliated Hospitals Patient Experience Team. Information was available for people to read if they chose to. In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. AMU operates closely with ED and admits medical patients 24 hours a day, seven days a week. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. The 55-bed hospital was built [], Since 1923, Russell Medical has provided valuable services and resources to advance the health status of the communities we serve. This affected the safety and management of patients. Our hospital brings together high-tech state-of-the-art technology for improved Doctors thought he would have one dose of steroid and would be fine to go after a while, unfortunately this wasn't the case and after a nebuliser had also failed to help him, within minutes we were rushed to resus where a whole team of multi disciplined doctors, nurses and consultants rushed around him from paediatrics, intensive care and a few others. Visit https://www.careopinion.org.uk Patient Experience Team, by That username is already taken - Posted on 19 May 2022, I accidentally dropped an Angle Grinder on my shin at home on Saturday morning Staff on the emergency department demonstrated a good understanding of the triage system and felt they had enough support and information on the triage process and system through-out our inspection. We always aim to offer the highest standards of patient experience and care, so it is great to hear that your daughters experience reflects this. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. Although the centre is located within Russells Hall Hospital, the service is provided by a company called Malling Health. The clinicians should provide the oversight of care provision, ensuring all patients receive care from senior clinicians that is safe, effective, timely and in line with best practice. Patients presenting to the emergency department did not always receive a robust assessment of their clinical presentation and condition during the triage process. Click here for the news and events happening at Russell Medical. The nurses there found out I hadnt even seen a midwife yet despite chasing (as I'm an out of area patient) and instantly sprang into action making sure I'd had all the required tests and booked in correctly, each member of staff were friendly and caring. WebThe national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to The Trust also provides community services for adults (including sexual health) and End of Life Care. The trust runs services at Russells Hall Hospital, Corbett Hospital and the Guest Hospital. skip navigation Patient Experience Team. It is great to hear that staff were able to put you at ease and reassure you during what must have been a difficult time. Good It will include an independent living community of 26 single-family cottages, as well as an assisted living facility with 32 residential units. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329-7149 or toll free at 1-800-329-DOCS. visibility, Russells Hall Hospital / Accident and emergency, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. For common health problems visit your pharmacist, GP or walk-in centre. They suggested I phoned 111. The trust must review its capacity in phlebotomy clinics as this is seen as insufficient. AEU Department "We are working closely with HSE in relation to this matter.". What we found is summarised within the overall summary. Guest hospital is a satellite hospital which offers additional outpatient facilities. Menu The service treated concerns and complaints seriously however, complaints were not always responded to within appropriate time frames or learning effectively shared. The ophthalmology clinics require review to ensure that all patients are followed up as required and that there is capacity for these clinics. We are continuing to monitor progress against these. Some patients told us that they were uncomfortable staying in these areas for longer periods due to the design of the areas and the number of temporary staff who worked in the areas. AEC unit | Care Opinion All the best and take care. Even the food was great! The main role of AMU is to provide you with an initial assessment, investigation and treatment for admissions with medical problems. All the best and take care. Emergency Care - Find a Service | Holy Cross Health A 15.6 million medical unit has opened at Russells Hall Hospital to help ease pressure on A&E services. 3136/3139) Vikki Thompson, AMU (ext. DY1 2HQ, Posted via Between October and December 2010, 507 surveys had been completed. Some patients with suspected sepsis were still not being identified or managed appropriately. All the best and take care. Russells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care services. They said the symptoms indicated COVID. Patients - Russell Medical Center as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. I have a very long way to go but they made me feel that I'm worthy to be better, so thank you. We are pleased to hear that you were impressed with the care and treatment you received with us. Address We are centrally After being discharged yesterday I had spent a month in your care I want to especially thank the Patient Experience Team. Share your experiences of UK health and care services, Default As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a regional hub for geriatric medicine. there are some services which we cant rate, while some might be under appeal from the provider. All rights reserved. WebRussells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. TheSDEC Community online workspaceis a collaborative platform designed for teams and providers to share best practice, access information and guidance, and raise questions to the national SDEC team. AMU has junior doctors in various stages of their training, including FY1, FY2, Core Medical Training (CMT), Acute Care Common Stem (ACCS) trainees and Trust doctors. People told us that they were given choices about meals and drinks so that they received things they liked. Corbett hospital provides day case treatment alongside a range of outpatient services which include radiology, pharmacy, gynaecology, physiotherapy, rehabilitation and a wheelchair supply and maintenance service. Doctors appeared frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. The trusts staff are seen as highly caring by many of the patients we spoke to and praised the staff for going the extra mile. There's no need for the service to take further action. We are thrilled to hear that you were pleased with the service received from our staff during what must have been a worrying time for you. Staff value the Dudley Group as a place to work and a team spirit is clearly evident. Russells Hall Hospital 5 years ago. Russells Hall Hospital The hospital trust said concerns related to Mitie's offices. Russells Hall Hospital Accident and emergency We provide healthcare in hospital and the community. We remained concerned about how quickly and appropriately staff were responding to patients with serious and deteriorating conditions. Report review titled EPAC - Absolutely amazing as unsuitable, Thank you for taking the time to tell us about your experience at our hospital in the Early Pregnancy Assessment Clinic. Your staff could not have been more professional or efficient. The electronic tracking system did now allow for patients to be assigned correctly within the department but staff did not monitor this effectively. However, fortunately it didnt have to come to that and thanks to the actions of ALL of those members of staff who work in those departments my son is still here with us today and is recovering well at home. All rights reserved. All the best with your pregnancy and take care. 2023 Russell Medical. Record all patient activity in EDs, urgent treatment centres and SDECs using same day emergency care data sets.
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