Mar 30, 2006. He very nicely said that they would refund my deposit - HOWEVER there was a reactivation fee - to reactivate my old contract at a cost that was more that the upgrade cost. I did talk to the Tourist Police & a couple of quasi-consumer agencies the next time I was in Mexico, but everyone was extremely not helpful. 3. Sunset Solutions Group consumer reviews, complaints, customer service. How to Get Rid of a Timeshare with a Mortgage Balance, Kings Creek Plantation Timeshare Cancellation. That really shakes them up. Sunset Group, Resort Management Review - Ripoff Report Unfortunately we used to enjoy going to Mexico many times in the past but now we will never go to Mexico or buy anything that is made there. She then offered "free tickets" to area attractions (deep sea fishing, theme parks, snorkeling, diving, etc) if we would attend a 90-minute presentation over lunch the following day. However since it was our last day there, when we got back the very next day I called to cancel the contract upgrade as was my right according to - THE EARLY TERMINATION OF THE CONTRACT paragraph in our contract. After, I kept on receiving various offer to consider & I told them NO, just wanted a refund of my $5000 deposit & membership cancellation with immediate effect .Please, I need help to stop the debt collector from harassing & threatening to mess up my credit. however we only have 1 contract unsuspecting guests need to be aware of the fact that the resorts are ruthless and when confronted they refuse to respond so you cannot get any further in your complaints. On latimes.com, Timeshare Exit Team publicly stated their average cost is about $4,000 paid up-front. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, I know how you feel, and it seems like this is a common problen in Mexico. Menu. Billing discrepancies of not charging the biennial maintenance fee when they had the credit card info on file and were charging monthly payments and then charging us a late fee. Sunset neighbors sue over contentious affordable housing project Legitimate Exit Companies that Buy Timeshares? I got a kick out of the Bilingual such & such agency for consumer complaints that was staffed by Spanish-only speaking staffers; not too helpful given my pidgin Spanish. I said I'll keep an open mind. Travel & Vacations. Hire a Legitimate Timeshare Exit Company. In addition, recent customer reviews of Sunset Group say that they generally dont like this company and recommend staying away from its products altogether. I looked at the internet those properties and added up the costs if bought separately as needed. 6. When we offered to give them Sunset Fisherman's contract on an even even trade they made us sign a contract that said we could not stay or visit Tres Rios in the future. . This is another forum with more complaints about this company: I have evidence showing the lies and how Sunset promotes its memberhsip. But the highest success rate weve seen is when owners hire a reputable timeshare exit company. I also sent registered letters immediately just to be sure and cover all angles. Sunset World Resorts & Vacation Experiences - Scam and fraud! The Sunset Group is headquartered in Miami, FL but owns and/or manages properties in the Quintana Roo region. Instead of waiting around thinking the solution will present itself to you. Sunset Lounge lawsuit heads to court while venue continues to sit empty The initial contact person posted on FB that she is a supervisor in a Cancun Resorts and she wants to sell her vacation. Eventually got the price down to something we thought we could actually afford. Our goal is to make it simpler for you to explore your options. There are several such practices to be aware of when youre looking to cancel Sunset Group timeshare. I asked for the details of multiple travel destinations package. Many customers on different message boards, that were unsatisfied with Sunset Groupsuch as ComplaintsBoard and RedWeekwere approached by a timeshare exit company called Mexican Timeshare Solutions. We should have known when she asked for a $40 deposit that would be returned to us upon completion of this presentation that something was up. I was directed to a lady at a counter where I could pay our cab fare there. He is saying that it is an investment and that you can sell your weeks to the company if you dont use it and they will buy your weeks and then you will earn money from selling your weeks to the company . Her "closer" finally agreed to text me the details. FRAUD (charge #1) - Pg. If they do not refund our $8000, WISH TO FIGHT THEM LEGALLY! when we went to the sellers office we were told they do not buy back units. The combined costs was equal to or greater than what was being offer. 2. We sent letters to The Sunset Group to the address listed on our contract - Promotora Sunset Beach Clubs S.A. DE C.V. Kukulcan Boulevard KM 10, Lot 13-B, Hotel Zone. Timeshare Compliance claims they provide timeshare exit services for frustrated timeshare owners who want to get rid of their timeshares. VW Car-Net Not Working, Lawsuit Blames 3G Sunset Or tell them to hold on for a minute and use a cell phone to call your accountant or tax-professional. 10 Lote 13-B, Zona Hotelera, Fraudulent charges on credit card and fraudulent timeshare contract. Cancel Timeshare Mortgage and Maintenance Fee? In fact, sometimes all it takes for a scammer to wipe out your bank account is these upfront fees. - Tom D. We purchased our Sunset Fisherman's timeshare 10 years ago, my daughter and son-in-law also bought when we did. They refused to show me these mysterious rules. In terms of why its so hard to locate a timeshare exit program, class action lawsuits are one cause. They would not allow us to roam the facility or talk to any of the guests. A. Hello If anyone is filing an Action Lawsuit against them please contact me, Thank you. I want to complaint with PROFECO about this, and get my money back, We are unfortunately on the same boat as everyone else. All it says is "access to services". We purchased the membership in 2008 for Tres Rios cancun and went to the resort for the first time this year. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. They did honor the initial agreement and pay for the SUV rental, and our transportation to and from the resort. The complaint has been investigated and resolved to the customers satisfaction. Sunset World Group is a family-owned Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. Legitimate Companies that Buy Timeshares? Average Cost to Get Out of Your Timeshare? Cancel a Hilton Grand Vacations Timeshare? The problem we encountered was our credit card charges were never reversed so we wrote the Sunset group and requested refunds. A scam is an unlawful plan intended to swindle you out of your cash. I cannot use my name but was scammed also. This website exists because there are so many scams in the industry, and we wanted to make it easier for you to locate alternatives. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. Can You Get Rid of a Punta Pacifico, Encanto Baha Timeshare? All information on this website should be used as educational material. ALEXIS MILLER VS SUNSET AUTOMOTIVE GROUP INC - UniCourt After multiple attempts to rectify the situation we escalated our complaint to PROFECO as well as registering our complaint with econsumer.gov. You can explore this all the more effectively by reading past timeshare exit reviews. www.sunsetscam.com Mr. Hernandez and another sales associate presented us with a copy of a document entitled Marketing Agreement, which he claimed waived our rights to cancel our contract, even though this waiver is not implicitly or explicitly stated in the Marketing Agreement document, and directly contradicts Mexican consumer law, which states that the right to cancel a contract cannot be waived. However, according to a past lawsuit filed by the Welk Resort, here it is mentioned the company would charge fees of $5,000 or more for their services. We never would have dreamed that the deadline to cancel would be before our 7 day vacation was even over. We finally were contacted by a person named Rosalia Silva Campos. They offered to let me review with their on-sight lawyer but I refused that for obvious reasons. #5. So, if you listen to these promises, you better go away, is probably that you will become a victim of a Royal Sunset Timeshare. We only recommend companies with high ratings and strong track records in the industry. Please be aware of these types of schemes. http://www.timesharescam.com/, You know what they say: "If it sounds too good to be true, it probably is" My husband and I were scammed in Cancun with a Royal Elite Timeshare last August. i cannot find anything out on this case though. Other than flying over and disrupting their sales with leaflets to potential suckers like us. I insisted on reading a sample contract under the guise of, if I like it I'll sign. Please contact me if anyone is able to find a better way to deal with these criminals. File a complaint to Sunset World Resorts & Vacation Experiences, Boulevard Kukulcan Km. Share your photos and videos with others to prove the truth of your words. However, there are a few options available if you want to get out of your contract. Their goal is to make your vacation as enjoyable as possible so that you can come back year after year. i would love to find even a class action suit which i can cite when attempting to get out of our contracts because all the stories are similar. But the contract actually lists only 7 months out of the year that we are allowed to use our "week". The first was to continue with the upgrade - which we did not want. Sunset Solutions Group 3911 Litchfield Dr, Waxhaw, North Carolina, United States, 28173-7180. . Sunset Group | Better Business Bureau Profile They fed us a nice lunch, we toured 2 very nice resorts, were served free alcoholic beverages and then it all began. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. Reading further into the many pages of documents that we had signed off on we find out that the plan had to be cancelled within 5 business days. Try not to permit yourself to be cheated by organizations that lack proof of assisting their clients out of their timeshare contract. Kings Creek Plantation Timeshare Cancellation? Everything said was identical, currently arguing with them to cancel the contract. I was in suspense. I was so mad upon reading this that we called immediately to complain and to see what we needed to do to cancel. How to Get Rid of Garza Blanca Timeshare ? You mean to tell me that I was suppose to sit in my hotel room reading documents during my vacation. Many dissatisfied customers have shared their bad experiences with the company online, and numerous class action lawsuits have been filed against the company over the years. We were being scammed and taken advantage of financially. MyTimeshareExitReviews.com is not a law firm or has any affiliation with a law firm. they wanted to combine our 2 contracts - only problem is we have 1 contract not 2. wante to sell us rights to the Marina which is 5 years away from being built. By providing my contact information and clicking submit, I am giving TimeshareExitAdvice.com and its partners permission to contact me about this and other future offers using the information provided. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. Mexicans are Mexicans they have no scruple and actually enjoy ripping hard working people off that they dont have to work hard they are all scammers and probably in some type of Mexican Mafia. At this point I asked them to put away the marketing material and let's review the contract line-by-line so I "understand what you are selling". Has anyone asked for a review and gotten their contract cancelled? I'll never agree to waste a full day of my vacation with these scammers again. Discover Riviera Maya Reservations for Non-Members Resort Select a Resort Check-In Mar02 Check-Out Mar04 Adults 02 Children 00 Member Promotions Sunset Groups ratings and reviews reflect all of these issues and complaints. The case status is Pending - Other Pending. I also almost got scam by Sunset World too . I am having the same issues with Sunset Properties bought in Nov should checked this sight out first! When I asked who is really the travel agency that I am paying to, they were vague about it. items we already possessed in the terms of the contract e originally had. this is a site in teh USA who says they files a case. My wife and I had a bad experience with them also. My fianc and I are well educated individuals and are absolutely sick at ourselves for getting suckered into this whole deal. Most of these are negative, with common complaints about high-pressure sales tactics, misrepresentation by salespeople, and difficulty cancelling contracts. The resort they showed us "Tres Rios", is not even listed in the contract as part of the deal. A fast Google search will load several past timeshare exit scams that you educate yourself on. How To Get Out of a Hilton Grand Vacations Timeshare? Scammers will utilize double dealing, or bogus notions, to attempt to take your own data or hard-made money. It has now been almost 5 months and I am losing faith they will ever pay me back. We protect your data. politicians or family members who had lost by virtue of a judgment handed down in a proceeding or in whose Although this may save you money and hassle, many times these negotiation services are very expensive and there is no guarantee they will be able to help you. Weigh the pros and cons carefully before making a decision. 2. Not much else he can do he says. After all, they claimed it only went up in value and I was willing to agree in-writing to sell it back to them AT-COST if I ever decided I didn't want it. Can You Get Rid of an Escondido Towers Timeshare? Thanks. The Federal Trade Commission cautions owners each year that the main justification for timeshare exit scams is paying up-front expenses. 1 of Membership Purchase Agreement shows balance financed as $9, 815.00, however Amortization schedule, pg. This was in March and up until this day they still haven't paid our membership to Ice Gallery. Sunset World Resorts & Vacation Experiences - Complaints Board Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. They are taking away their earnest money based on lies and misrepresentation. In addition to the fraudulent timeshare contract fee (discrepancies noted below) we were also required to pay an additional fee of $549 to Resorts International Marketing Corp. for exchange purposes and for Sunset to use first several years worth of weeks as credit towards contract fee. As weve stated, most timeshare companies do have exit programs set upits in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. We were able to get our contract cancelled and $1, 000 of our $14, 000 back. How to Get Out of Raintree Vacation Club Timeshare? If youre researching timeshare exit companies, you should be aware that there are some red flags to look out for. Same liesA class action is not possible, you would have to sue them in Mexico. At that point though I had caught them in so many lies and fraudulent claims that I just kept saying NO NO NO. Fortunately we only joined the club and NOT buy a timeshare. What a lead in! All they would say is "that is what your maintenance fee guarantees". Get Rid of Timeshare Without Ruining Credit? The Sunset Group is a scam. Have you ever thought of a class action suit or is that possible for an American citizen to file a class action in Mexico? They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. Make certain to archive all that and counsel a lawyer assuming you have any inquiries in route. The document they show is a complete fake. If youre set on going the DIY route, know that it will likely be a long and difficult process. The Marketing Sunset Group conned me out of my money for a trip to their resort in Cancun. On September 5, 2007, we notified Patricio Muldowney, a sales manager at Sunset Fishermens, of our intention to exercise our rights and cancel our contract within the 5 working days provided under Article 56 of Mexican Federal Consumer Protection law. Sunset World Resorts & Vacation Experiences - Contract, Sunset World Resorts & Vacation Experiences - Membership, Sunset World Resorts & Vacation Experiences - Fraudulent Sales Pitches!!!! (told in the presentations especially into the real estate group that they do and in an email from customer services that they buy back daily their units but havent opened their real estate offices yet?) How To Write a Timeshare Rescission Letter? If they try to weasel their way out of using one, that should be an immediate cause for concern. Sunset Group - Royal Fishermam, Playa Del Carmen Mexico BUYER'S BEWARE ! Patients made into prostitutes and sex slaves, bilking insurance companies out of millions Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report Ripoff Report Investigates! 1. Search Close. Update question - did they finally stop calling? I was in Cancun Mexico last November 2020 and stayed in Sunset Royal Beach . Sunset World Group Reaffirms its Leadership in the Vacation - PRWeb Absolutely outraged! But opting out of some of these cookies may have an effect on your browsing experience. I refused to proceed and insisted travel package detail. Same issues here, please let me know if you found solutions or atty, or any lawsuit. www.sunsetscam.com The services they offer can be over the top expensive and there is no assurance they will actually want to help you. If there is an Action Lawsuit going on some one please contact me thank you. Another thing to keep in mind is that anything that sounds too good to be true probably is. There was an arbitration between my bank and the merchant bank and the case was resolved in my favor so the bank permanently credited the money back to me and that money was charged back permanently to the merchant . Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. I am writing this complaint to warn every potential buyer of this horrible business and to hopefully bring total resolution to our experience. Our mission is to help timeshare owners connect with the best timeshare cancellation company so we can eliminate scams in the timeshare industry. What should we do? I kept going back and forth with them. I asked to see the rules and they changed the subject. While assessing an agreement, watch out for any irregularities, as they might highlight a scam. He said they will process my deposit refund. We achieve this by infusing our Core Values at the heart of each transaction and interaction with our Clients. I asked that if I decided I didn't like the "private residency" after using it a year or two from now, and since they claim these "private residencies ONLY go up in value" would they agree to buy it back from me at the same cost I paid. You can imagine that I that point I knew something was wrong with this and I was dealing with cons. I wanted a cancellation and return of my money. OMG, this scammers need to be stopped. I kept writing down there numbers and showing them how they provided no value compared to what we pay just by renting. If a hurricane destroys the building, there is no required repair or fix. The plaintiff is . There have been several class-action lawsuits filed against Sunset Group in recent years. However, we were unable to discover anything online relating to pending litigation against Sunset Group. Info on Sunset Resorts, Cancun & Playa del Carmen How to Get out of the Ritz Carlton Timeshare? Its normal for owners to feel like they were deluded or bamboozled during the sales presentation, and this can prompt a lawsuit.